Unified DM Capture
Mirror-access centralized chat for high-speed customer service across connected social channels.
Category 3
Customer Service
A dedicated workspace for post-purchase care and community management.
CRM Case Generation
Convert DMs to support tickets in one click and sync cases into your CRM and Spearfresh.
Multi-Channel Alerts
Real-time mentions and urgent DM alerts through Email, Webhooks, Slack, Discord, or Telegram bots.